Appointment and Payment Policies

Making, Keeping, and Cancelling Appointments

Appointments and Cancellation Policy

We work hard to accommodate your schedule and request for appointments. For an urgent need, we can often see established patients within 24 hours. However, it is best to schedule your appointment as far in advance as possible. Please respect your provider’s time and others who may be waiting for an appointment by cancelling your appointment with 24 hours’ notice if you are not able to make it. It is our policy to charge a no-show fee for appointments not cancelled with 24 hours’ notice.
Please note that your appointment may be re-scheduled if you are more than 10 minutes late.

Checking In

Upon check-in, we require the following:

  • Photo I.D.
  • Your current insurance card
  • Co-payment

Please note that if you do not have these items ready upon check-in, we’ll need to re-schedule your appointment.


You are responsible for obtaining referrals for your visit, if necessary, from your insurance company or primary care physician. Please have your referral faxed prior to your appointment or bring it in with you.

Courtesy and Visitor Safety

Due to the sensitive equipment in our office and out of courtesy for others, please turn off your cell phone when you are in our office. For the safety of your children, we ask that you make prior arrangements for their care. We cannot accommodate small children in exam rooms during a surgical or laser treatment procedure.

Contact Us

For additional questions or to book and appointment, call us at 505-855-5503.

Insurance, Fees, and Financing

Our Spa offers a variety of cosmetic treatments and solutions that are not covered by insurance. We offer a complimentary consultation to address all your needs. Due to the personalization of recommendations, prices will vary. We offer financing through CareCredit.

Regarding treatments and solutions that are covered by insurance, the following is a list of our accepted insurance plans:

  • BLUE CROSS BLUE SHIELD OF NEW MEXICO—PPO, POS, HMO, indemnity (does not include Advantage Plans, Community, or Centennial Care)
  • BCBS OF NM (PIPE TRADE)—requires prior authorization
  • CIGNA Open Access and PPO (non-contracted with HMO plans)
  • MEDICARE (established patients only; no replacement or advantage plans)
  • Presbyterian Senior (established patients ONLY)

*We do NOT accept Medicaid or any Centennial plans.